Dealing with 'it': Authentic Customer Service and Team Ethics
Type: Academy Courses
Date:07 March 2018
Dealing with IT: Authentic Customer Service and Team Ethics
This highly practical yet reflective course is progressive in nature, moving from the general environment in which you work through to the very specific. IT will provide participants with the opportunity to develop skills to enhance their performance at work, their relationships with colleagues, customers and their own personal growth.
This is a highly interactive day focussing on the refreshing or acquiring leadership techniques. Participants will be given tangible actions that can be taken back and implement in their workplace.
This is designed for supervisory staff who have to interact with both internal and external customers.
This workshop will be delivered by Gordon Robertson of GoDoBe Training who is passionate about leadership and people. Gordon has worked with TUCO for several years and is a specialist in Investors in People training as well as “enabling people to unleash their genius” according to his Twitter handle.
|Associate, affiliate or non-members||£198.00||Available|