William Henry Grinnall founded his business at the turn of the century, in 1905, supplying top quality produce to the local community. Since then the business has remained a family concern and is now run by the founder’s grandson together with his niece’s husband.
Whether a customer has one delivery per week or one delivery per day, each and every one is important to us. We pride ourselves on our excellent levels of customer retention, with many of our customers having remained with us for many years. Several have even returned to us after having gone elsewhere but found the quality of produce and / or level of customer service have not matched that which we deliver.
Our aim is always excellence. We have a very hands-on approach to service delivery and are fortunate to have an extremely capable, loyal and long-serving team of staff, with an attention to detail you would expect from a family-run business.
We appreciate that our business is not a “one size fits all” and that our customers need the flexibility to place their orders when it suits them, not when it suits us. We can arrange for our administrative team to call at a pre-arranged time to collate orders; our office is manned between 0900 and 1700 hours Monday through to Friday. Alternatively, customers take advantage of either our 24-hour answer-phone or fax service to place their orders at the time that suits them. Orders placed are delivered the next day, unless an alternative delivery day is requested.