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Tuesday, 11 July 2017 12:04

Meet TUCO Category Manager: Mandy Johnston

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Mandy Johnston manages the Soft Drinks, Vending, Dipchem, and new Waste DPS TUCO frameworks. You can reach her at This email address is being protected from spambots. You need JavaScript enabled to view it.

Q. Tell us about the frameworks you look after and what you enjoy about them.

A. The Soft Drinks, Vending and Dipchem framework agreements are well established and have good, collaborative relationships with suppliers. When we renewed the Vending framework we tried a different approach as suppliers and members required a more bespoke contract. This has had some good outcomes with spend increasing year on year. The Waste tender is a new framework and I have enjoyed researching the subject and meeting with potential suppliers. The tender working party has excelled at creating the strategy and tender documents. It should be available to members mid-July/August 2017. I have met wonderful people in this role who have made me feel welcome within the TUCO family.

Q. Sustainability is a big part of your role. What does this involve?

A. I fell into sustainability in my last role at UCLan where I worked with the sustainability team on procurement documents, flexiable framework and internal documents and I taught sustainability on the Chartered Institute of Procurement and Supply module. Sustainability is important to me as it ensures that generations ahead of us can live as we do.Being a Nanna to five grandons, I like to think I’m helping achieve sustainable development in the UK to allow sustainable growth in member communities. Sustainability has grown rapidly at TUCO. We have a Sustainability Group and provide access to the NETpositive supplier development tool. We have partnerships with the EAUC and the Sustainable Restaurant Association (SRA) and are a signature to WRAP’s Courtauld Commitment 2015 agreement. This is fantastic for members and shows how TUCO supports their commitments to sustainability.

Q. Do you have a tip for choosing a framework supplier?

A. Always read the buyer’s guide provided with each framework agreement. They explain which further competition processes are available to the member. Also, be openminded. As 75% of our suppliers are SMEs, members can form good,multually beneficial relationships with them.


Framework Updates



The tender working party are meeting again in July to finalise the specification and tender documents for this new TUCO framework.


This agreement will expire on 31st December and will be re-tendered. Feedback on the category would be welcomed to feed into the tender process.


This is a new agreement which will be tendered this year. The tender working party meeting was held on 16th February. As the Bristol online survey yielded little response, we are keen for members to contact us directly if they have any specific requirements that they would like us to build into the tender. We are also keen to have representation from estates departments to form part of this tender working party. If you or one of your colleagues would like to join, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it..


Annual review meetings were held with incumbent suppliers on 10th May, with meetings planned for those who didn’t attend. Meeting notes will be available at tuco.ac.uk.


This contract is due to expire on 30th June 2018. The tender process will commence in late autumn 2017. We are keen to investigate whether a TUCO meal deal would be beneficial to members. If you have any views on this, email This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it..


Plans were for two tender processes, but in the first process only four suppliers returned a submission for the ‘off-site sustainable food waste collection service’ and ‘waste oil recycling’. These suppliers didn’t give national coverage, so we have archived this tender process and added both Lots to the new DPS Food Waste tender. This was issued to suppliers on 22nd May and the return date is 22nd June. The process will be closed for four weeks to assess returns. The Lots are:

• Lot 1 – On-site food waste management

• Lot 2 - Disposable cups

• Lot 3 - Coffee grounds

• Lot 4 – Off-site sustainable food waste collection service

• Lot 5 - Waste oil recycling



Read 3662 times Last modified on Tuesday, 11 July 2017 10:30



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