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Friday, 28 July 2017 16:43

TUCO Awards results

We would like to thank all who contributed to the huge Success Of TUCO Conference 2017!


This year's conference warmly Welcomed a lot of new members to the TUCO Family and provided an excellent opportunity for members to network, Share, Learn, Buy and Grow.

We had keynote speakers such as Sir Steve Redgrave and Deliciously Ella, loads of great networking, and - of course - some amazing food! The TUCO conference in Nottingham was a huge success.


On the final day of TUCO Conference  2017, the results for the TUCO Awards were announced:

  • Rising Star Award: Terri Sadler, Royal Holloway, University of London
  • Innovation Award: Pure Café, University of Leeds
  • Sustainability Award: University of Manchester
  • TUCO Team of the Year: Catering Services Team, University of Huddersfield
  • TUCO Member of the Year: University of South Wales


The competition for the first ever TUCO Awards was extremely tense and we would like to thank all of the participants for taking part.

And special thanks to our award sponsors: Bewleys, Brakes, Hobart and Coke Zero

Until next years conference,  here is the official highlights video of TUCO Conference 2017!




Wednesday, 19 July 2017 15:52

Stephanie Davies - Founder of Laughology

Stephanie Davies - Founder of Laughology
Bringing laughter to Conference this year is Stephanie Davies, who is recognised as one of the UK's leading voices in happiness, humour and laughter. 

Her unique approach of Laughology looks at how individuals can be resilient human beings and live lives that flourish. 

With over 12 years' experience in the public and private sector, Stephanie has gained an unsurpassed reputation for designing and delivering interventions in various settings. She has worked to develop happy environments in schools and health settings, and also helped to inspire individuals and teams in large blue chip organisations. 

As an award winning comedian and with her expertise in psychology, Stephanie is one of the most sought after speakers in the circuit. We are delighted to have Stephanie join us to speak about Laughology and how we can unleash potential through laughter.

This session will form one of the afternoon Breakout Sessions on Tuesday 25th July.

Click here to learn more about Laughology.

Tuesday, 18 July 2017 17:31

Meet TUCO Category Manager Kim Ashley

Kim Ashley manages the Meat & Poultry, Sandwiches and Kitchen Equipment Maintenance framework agreements.She is also working on developing a new framework agreement for Kitchen Deep clean & Ventilation. You can reach her at This email address is being protected from spambots. You need JavaScript enabled to view it.

Tell us about the frameworks you look after and what you enjoy about them. 

I look after the Meat & Poultry, Sandwiches and Kitchen Equipment Maintenance categories.  I’m also currently working on developing a new framework agreement for Kitchen Deep Clean & Ventilation.  Being relatively new, I’ve inherited all the categories, so I’m looking forward to re-tendering each of the agreements so that I have the chance to meet with the members, understand their needs and build these requirements into the new deals.

When did you join TUCO?

Late April 2016. 

Tell us a little bit about your working background. 

I’ve been working in procurement for the past 16 years, 15 years of which has been the procurement of Food, Drink and associated catering services.  My career began buying food for the NHS.  I loved this job as the achievement of savings as well as quality improvement had an immediate and positive impact on patient care.

I moved on from the NHS to being the buying manager for the National Union of Students.  This was a fascinating role due to the influence that the student movement had on the procurement of goods.  Understanding ethical and reputational risks within the supply chain was paramount!  Also, working directly with students was invaluable to ensure that products purchased and sold in store were on trend and in line with their budget.

In between the health and education sectors, I worked for a micro sized business which supplied into the education sector; gaining the experience of working for a small supplier has really opened my eyes to the challenges they face when completing OJEU tenders.

What are the major benefits of buying from the TUCO frameworks?

In addition to all the usual benefits of buying from a purchasing consortia (internal time and cost savings, procurement support and expertise, EU compliant tenders, national/regional purchasing power, sustainability, back-up when you’re experiencing issues….), I believe that the greatest benefit is the time that TUCO staff are afforded to spend directly with their members. 

The regional meetings for example, are invaluable both to the procurement team here and I hope to the members.  Without that direct link as a sounding board, we would struggle to create deals that reflect our members requirements.

Members of the regional groups also volunteer to work with the Category Managers throughout the tender process, so that our frameworks can be truly shaped by our members.

Do you have a tip or piece of advice to members on choosing a framework supplier?

Unfortunately, as our members all know, it’s not as simple as that.  ‘Choosing’ a supplier isn’t an option when it comes to EU Procurement.  When you have a requirement, I would suggest visiting the TUCO web site and downloading and reading through the buyer’s guide to see how best to call off from the agreement.  Though to be more proactive, I would suggest completing our category research surveys, attending regional meetings and sharing your wants with us in advance of the tender so that we can try to incorporate these into the framework.  This would make the job of calling-off from the agreement much more satisfying!  

Please note there is revised pricing on the following agreements


Enotria & Coe


Catering Light & Heavy Equipment

Bunzl T/A Lockhart


Handmade Speciality Products

Frozen & Chilled


Fruit & Veg

GW Price

Ron Chalker

The Veg Factor

W.H.Grinnall Limited

Hot Beverage

Bewleys (Peros)

Matthew Algie




Please note there are amended product files for the below suppliers




Catering Disposables & Kitchen Chemicals



Chef in a Box


Simply Lunch


New documents

Coca Cola - Sugar Tax explained, June NPD

Brakes - Summer Market Report

Oliver Kay - Buyers update

A David - Buyers Update

 Kitchen Equipment Maintenance - Updated review meeting notes



The University of Manchester and Bruntwood have announced that the co-op Loungers and Five Guys will be opening at the recently launched Green site, part of the €1bn campus masterplan and redevelopment.

Loungers will occupy a 3,175 sq ft unit and will be open day and night all week, providing a space for 120 covers to students and the public. Five Guys will occupy a 3,175 sq ft ground floor restaurant, bringing the traditional American diner concept to the university, including burgers, hot dogs, fries and shakes, for over 88 covers. Co-op Food will take a 4,656 sq ft unit and will feature new company branding Diana Hampson, director of estates and facilities at the University of Manchester, said: "This string of recent signings show the strength and belief in the future success of the development. University Green will certainly enhance the dining offer for the university and surrounding area, and provide sociable spaces and greater choice for students, staff and local residents." All sites will open in summer 2018. When complete, the scheme will provide 40,000 sq ft of retail and leisure space across 12 units. Award-winning artisan coffee shop, Takk, has already been confirmed for the site.

Only nine days to go until our 16 cyclists take part in the TUCO Cycle Challenge!
Participants are well into their training and have raised a whopping ££2,751.39 so far!
Let's continue working together and get this figure up to our target of £5,000 before the challenge starts.If you are an avid cyclist and would like to take part register your interest by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and start your training today.TUCO has set up a fundraising page via Mary’s Meals for you to leave donations directly on their website, we’ve set ourselves a target of £5,000 and donations are already coming in.
Wednesday, 12 July 2017 13:08

University of Brighton Case Study

‘Five years ago people would have said it’s too expensive. It’s second nature now and the costs are coming down.’ The ‘it’ in question is a commitment to sustainability and Julie Barker, director of accommodation and hospitality services at University of Brighton, can point to her team’s latest award as evidence. Brighton scooped the university/college category at the Cost Sector Catering Awards for its successful business growth – proof that there doesn’t have to be a trade-off between profit and a green ethos.This followed on from winning a Catey for sustainable business in 2016...

Click here to find out more...

Enhance your experience at this year's TUCO Conference by downloading our 2017 app today.
You can now access ALL of the important event information from the palm of your hand without having to carry round a handful of printed material...

On the app you can also browse the full exhibitor list, profiles, stand numbers, locations and even a floor plan of where you will find them!

Take a look at the full evening social programme listings with information on; where we will be, what's happening, transport times and even dress codes.

How to download?

To download the app, simply visit the Google Play or AppStore on your phone and search for TUCO Conference.






Mandy Johnston manages the Soft Drinks, Vending, Dipchem, and new Waste DPS TUCO frameworks. You can reach her at This email address is being protected from spambots. You need JavaScript enabled to view it.

Q. Tell us about the frameworks you look after and what you enjoy about them.

A. The Soft Drinks, Vending and Dipchem framework agreements are well established and have good, collaborative relationships with suppliers. When we renewed the Vending framework we tried a different approach as suppliers and members required a more bespoke contract. This has had some good outcomes with spend increasing year on year. The Waste tender is a new framework and I have enjoyed researching the subject and meeting with potential suppliers. The tender working party has excelled at creating the strategy and tender documents. It should be available to members mid-July/August 2017. I have met wonderful people in this role who have made me feel welcome within the TUCO family.

Q. Sustainability is a big part of your role. What does this involve?

A. I fell into sustainability in my last role at UCLan where I worked with the sustainability team on procurement documents, flexiable framework and internal documents and I taught sustainability on the Chartered Institute of Procurement and Supply module. Sustainability is important to me as it ensures that generations ahead of us can live as we do.Being a Nanna to five grandons, I like to think I’m helping achieve sustainable development in the UK to allow sustainable growth in member communities. Sustainability has grown rapidly at TUCO. We have a Sustainability Group and provide access to the NETpositive supplier development tool. We have partnerships with the EAUC and the Sustainable Restaurant Association (SRA) and are a signature to WRAP’s Courtauld Commitment 2015 agreement. This is fantastic for members and shows how TUCO supports their commitments to sustainability.

Q. Do you have a tip for choosing a framework supplier?

A. Always read the buyer’s guide provided with each framework agreement. They explain which further competition processes are available to the member. Also, be openminded. As 75% of our suppliers are SMEs, members can form good,multually beneficial relationships with them.


Framework Updates



The tender working party are meeting again in July to finalise the specification and tender documents for this new TUCO framework.


This agreement will expire on 31st December and will be re-tendered. Feedback on the category would be welcomed to feed into the tender process.


This is a new agreement which will be tendered this year. The tender working party meeting was held on 16th February. As the Bristol online survey yielded little response, we are keen for members to contact us directly if they have any specific requirements that they would like us to build into the tender. We are also keen to have representation from estates departments to form part of this tender working party. If you or one of your colleagues would like to join, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it..


Annual review meetings were held with incumbent suppliers on 10th May, with meetings planned for those who didn’t attend. Meeting notes will be available at tuco.ac.uk.


This contract is due to expire on 30th June 2018. The tender process will commence in late autumn 2017. We are keen to investigate whether a TUCO meal deal would be beneficial to members. If you have any views on this, email This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it..


Plans were for two tender processes, but in the first process only four suppliers returned a submission for the ‘off-site sustainable food waste collection service’ and ‘waste oil recycling’. These suppliers didn’t give national coverage, so we have archived this tender process and added both Lots to the new DPS Food Waste tender. This was issued to suppliers on 22nd May and the return date is 22nd June. The process will be closed for four weeks to assess returns. The Lots are:

• Lot 1 – On-site food waste management

• Lot 2 - Disposable cups

• Lot 3 - Coffee grounds

• Lot 4 – Off-site sustainable food waste collection service

• Lot 5 - Waste oil recycling





Advertising Opportunities: Dan Hillman

t: 0345 500 6008 e: dan@h2opublishing.co.uk

TUCO Magazine Editor: Morag Wilson

t: 01474 520 267 e: morag@h2opublishing.co.uk

Contact Us

The University Caterers Organisation Ltd

3rd Floor, National House

St Ann Street, Manchester

M2 7LE

t: 0161 713 3420 e: info@tuco.ac.uk