John Palin (Wholesale) Ltd is a large independent supplier and distributor of fresh produce, including fruit, vegetables and salad; dairy, bakery and deli. Based in the centre of the East Midlands and covering a radius of approximately 150 miles from the depot including; Derbyshire, Yorkshire, Lincolnshire, Nottinghamshire, Leicestershire, Staffordshire and Cheshire. We are able to offer excellent levels of service to our client base ranging from semi-wholesalers, farm shops, independent retailers, caterers and restaurants to contracts with local authorities and educational establishments such as universities, colleges, schools as well as the NHS.
Our depot at Tansley, in Derbyshire is a modern facility, purpose built to store produce prior to distribution. A fleet of modern vehicles with refrigeration facilities, are available to operate our 24 hour service.
We take delivery of fresh produce, directly from growers seven days a week. Using local growers where possible and also sourcing directly from suppliers abroad.
Our HACCP system and Quality Manual ensure that every delivery made into our depot is quality checked by key personnel before unloading.
We are proud to have achieved BRC certification in Food Storage & Distribution Issue 2 at the highest level.
At John Palin (Wholesale) Ltd we employ our own delivery staff which ensures continuity and promptness of delivery.
Routes are reviewed daily to provide the most efficient service for our customers and reducing food miles. Vehicles are fitted with tracking facilities to help customer service.
We have excellent customer relations, maintained through our dedicated sales team and customer support, who are always on hand to deal with any queries arising.
John Palin (Wholesale) Ltd are dedicated to providing best quality at best price.
Our buyers use this principle so our customers can be confident they are receiving the best deal possible.
The customer service team are available to give advice on orders which have been processed, taking new orders and dealing with queries on orders. They all have access to PC’s with the Navman Tracking System on, and can locate the driver to give up to date delivery arrival times and also contact the drivers via their hands free mobile phones to give additional instructions if required.
Customer Service will also e-mail or post out a newsletter giving information on products coming in to season; any product promotions which are currently given value for money and suggested recipes for the ‘featured’ product line.
If the team cannot help, they will pass the TUCO member on to a member of staff who can deal with the query, such as a fresh produce salesman or buyer with excellent product knowledge of current market trends and product availability, including seasonality and country of origin.
Product specifications are held on file for each supplier/product which can be passed on to the TUCO member if they require further information on the specifications of a particular product.
Product Specifications Contact:
Fran Watts – Purchase Ledger Clerk
Tel: 01629 592417
David Newton – Technical Director
Tel: 01629 592401