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This professional development session for Front of House staff is designed to enhance working skills and knowledge delivering a fine dining experience

Overview

Who is this for?

The day is aimed at Front of House staff who work in a fine dining restaurant or in conferencing and events.

This development day is also a perfect training opportunity for any members who plan to take part in next year's TUCO Competitions.

Why should I take part?

This professional development session for Front of House staff is designed to enhance working skills and knowledge delivering a fine dining experience. Delegates will be given an overview of fine dining and where their role fits in to the overall culinary experience of clients. The coach will cover: service styles and etiquette, equipment overview, menu knowledge, salesmanship, social skills, leaving a lasting impression and raising the fine dining experience standards. It is an ideal preparation for the TUCO Competitions or for those wanting to revitalise their fine dining knowledge and skill.

How will it help me?

During the event, you will…

  • Enhance working skills and knowledge delivering a fine dining experience
  • Understand fine dining and where their role fits in to the overall culinary experience of clients
  • Develop service styles and etiquette
  • Understand new equipment
  • Improve menu knowledge
  • Work on how to leave a lasting impression

Following the event, you will…

  • Be able to deliver a high quality service 
  • Raise the fine dining experience standards at your institution

What’s included?

  • A full day training masterclass in fine dining services
  • All refreshments and lunch

What’s not included?

Anything not listed on the itinerary including, but not limited to:

  • Travel to and from the event

Provisional Itinerary:

Download a provisional itinerary here. Please note, this is subject to change. Final itineraries will be uploaded to your Dashboard approx. 1 week prior to Tour commencement.

Pricing

Full Member
£99.00
Associate/Affiliate Member
£180.00
Other/Non-Member
£200.00

Location

Summer Row Building,
Summer Row Campus,
University College Birmingham,
Summer Row,
Birmingham,
B3 1JB

FAQs

  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

    Does this answer your question? If not, you can contact us directly.

  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

    Does this answer your question? If not, you can contact us directly.

  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

    Does this answer your question? If not, you can contact us directly.

  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.

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