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Are you aware of how your emotions impact your actions and in turn impact others? Are you aware of others’ emotion and able to use this information to optimise relationships? This session will uncover the science behind Emotional Intelligence and provide practical tips and techniques to improve it.

Overview

This 90-minute webinar will help delegates to:

  • Understand how the brain works and its impact on our Emotional Intelligence
  • Understand the key elements of the EI model and how to apply them
  • Identify personal values for themselves and their team members
  • Understand the impact of emotional triggers and identify those within the team
  • Understand the importance of listening and communication
  • Learn and apply techniques for managing states
  • Identify personal opportunities within the elements of the EI model and make changes to improve working relationships

Watch webinar (logged in users only)

Pricing

All Members
£0.00

FAQs

  • I can’t see a particular course/training, can you run it?

    If you are interested in receiving training that is not already offered by TUCO Academy, pop us an email or give us a call and we will see if we can source it for you. By going through TUCO Academy you will be able to purchase the training at a subsidised rate and if you can offer the training to other members it will reduce the cost further. 

    Does this answer your question? If not, you can contact us directly.

  • Can I request a course or development day be held at my organisation?

    The TUCO Academy has worked hard to offer all training at a subsidised price, agreeing reduced corporate contract rates with hotels etc. - yet still understands the benefits of in-house training. To that end, working alongside the professional trainers, TUCO Academy can arrange for events to be held at your own institution, for no extra cost. 

    Does this answer your question? If not, you can contact us directly.

  • Who can use the training with TUCO Academy?

    All professional development events are available for ANY staff in institutions who are members of TUCO, not just employees in the hospitality, catering and commercial services department.

    Does this answer your question? If not, you can contact us directly.

  • Can I book on behalf of someone else in my organisation?

    Yes – the person making the booking doesn’t have to attend.

    Does this answer your question? If not, you can contact us directly.

  • How do I pay for my professional development event?

    You can opt to pay by credit card on the booking form directly or select to pay by invoice. If you need to submit a purchase order this can be entered in the booking form.

    Does this answer your question? If not, you can contact us directly.

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