The programme aims to ‘break the mould’ on current thinking and introduce new ideas and solutions as well as celebrate the resilience of the sector.
Bookings are now open, click here to book your place.
Newly Announced Speakers:
Ian Kelsall
How can improving Customer Experience (CX) help drive sales and improve the profitability of your business?
Ian realised that applying this extensive retail experience can deliver helpful customer insight measurement, enhancement of CX leadership capability through coaching/mentoring programmes, and the development of his client’s employees service delivery and selling skills too, not only improves their customer experience, but it improves their financial performance.
Phil Butters 
Phil is a member of Keele University’s Executive Team, with specific responsibility for the Development and Maintenance of the 620 acre estate.
We'll learn about some of the innovations Keele has successfully implemented; Energy Park, Smart Energy Network Demonstrator, Hydeploy and more.
How many might you be able to look at for development at your own site?
We are delighted to add Ian and Phil to a speaker line up which already includes; Amar Latif, Anastasia & Naomi (co-founders of Kitro), Matthew Glover, Nadim & Tanya Ednan-Laperouse, Matt Pritchard, Helen Fospero and Adam Kingl.
You can now download the full Conference programme at the end of this page.
Remember the TUCO Conference 2019 at York?
It's been a long time since we were all at an in-person TUCO Summer Conference. You can refresh your memory on what our Conferences are all about, by watching our highlights video below – it only runs for three minutes and serves as a great reminder of a pretty spectacular conference from 2019.
Have you taken advantage of your FREE place at Conference?
This year, TUCO is giving every full member a FREE three-day place. The three-day programme, fully inclusive of conference, exhibition, accommodation, food and drink, usually costs £295 for full members - but your first place is offered to you free of charge by TUCO this year. To take advantage of this, at the checkout simply select ‘Bursary Place’.
And then you are welcome to book additional places at the heavily subsidised rate from £295 for the same full three-day package.
We look forward to welcoming you to Keele in July.
Bookings are now open, click here to book your place.
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